Softeon recently attended IBM’s Order Management Systems (OMS) Innovation Day in Chicago, IL where Chief Development Officer, Raj Ponnuswamy, participated in a Q&A session. Hosted by Tony Malin, Senior Customer Success Manager, IBM, this engaging session highlighted Softeon as one of two featured partners, emphasizing our role as a leader in optimizing warehouse and fulfillment operations within the IBM Supply Chain and Sustainability Eco-System.
“The IBM innovation day in Chicago was a well-organized event with tons of useful information for IBM customers and partners alike. Many thanks to IBM for giving Softeon the opportunity to participate in the Q&A session on our WMS product and how it complements IBM’S OMS.”
Raj Ponnuswamy, Chief Development Officer, Softeon
During the session, Raj detailed Softeon’s Warehouse Management System (WMS) and the unique solutions we bring to fulfillment and distribution challenges. Here are some of the highlights from the conversation that demonstrate how Softeon is empowering businesses to elevate their warehouse performance.
1. What Makes Softeon Different?
Raj discussed the innovations that set Softeon apart, particularly our focus on enhancing operational efficiency through a highly adaptable and configurable WMS platform. Softeon’s solution set is purpose-built for the cloud, can effectively and seamlessly scale from lower complexity, lower automation DCs to the most complex, highly automated DCs, and implemented on a fixed price model.
2. The Strength of the Softeon-IBM Partnership
Raj also spoke about the strategic partnership between Softeon and IBM, detailing how our collaboration helps drive faster ROI for our customers. IBM’s OMS capabilities combined with Softeon’s WMS provides clients with a unified, seamless experience that provides for end-to-end visibility and control from order receipts to and order fulfillment across their supply chain.
3. Addressing Pain Points in Distribution and Fulfillment
In today’s fast-paced logistics landscape, inefficiencies in inventory handling, labor productivity, order accuracy, and workflow management can be costly. Raj explained how Softeon’s technology is designed to solve these pain points by integrating with a wide range of automation options and providing the flexibility to adapt to unique customer needs. With features like advanced billing management and enhanced order orchestration through Softeon WES, our solutions enable companies to tackle the demands of high-volume, high-velocity operations.
Looking Ahead
Softeon’s presence at IBM’s OMS Innovation Day demonstrates our commitment to staying at the forefront of fulfillment technology. Through strategic partnerships and a focus on customer-driven innovation, we’re excited to continue supporting businesses in achieving greater supply chain efficiency, visibility, and agility.
Read more about our partnership with IBM here.
