What’s the most important Warehouse Management System (WMS) feature?
In a recent LinkedIn Live session with Let’s Talk Supply Chain, Softeon joined Sarah Barnes-Humphrey to discuss what’s driving WMS decisions in 2025 and beyond. Together, we polled our audience with a simple but powerful question: What’s the most important Warehouse Management System (WMS) feature?
The results sparked an insightful conversation and confirmed what our team is seeing in the market – user experience (data visibility and user design) is at the top of our customers’ list.
According to the poll, the next most important features in order, were speed & efficiency, user-friendly design, and customization.
Data visibility (real-time information, clear dashboards) is often considered crucial. Data visibility is essential to ensure operational efficiency, optimize inventory management, and provide important insights that can be used to improve warehouse performance.
LinkedIn Live Attendee
Why the Focus on Ease of Use?
At Softeon, we weren’t surprised by the poll results. This aligns with what we’ve been hearing from customers and prospects alike:
- Warehouses are under increasing pressure to do more with less.
- Labor shortages make it critical to onboard users faster and simplify tasks.
- Complex operations demand intuitive systems that empower users at every level.
If a system isn’t easy to use, it won’t deliver its full value. That’s a risk no operation can afford in today’s fast-paced environment.
Softeon WMS: Where Ease of Use Meets Deep Functionality
Highlighted in our blog, The Importance of UI/UX in WMS, too many WMS platforms are underwhelming when it comes to user experience. Softeon’s best-in-class UI/UX sets us apart. It delivers:
- Role-based dashboards that give users the information they need, exactly when they need it.
- Configurable workflows that let operations tailor processes, without costly customizations.
- Mobile-friendly design that supports hands-free workflows and next-gen automation tools.
- Rapid onboarding that gets your team productive faster, minimizing downtime and maximizing ROI. With our modern, intuitive interface, users at every skill level can navigate the system with confidence, reducing errors and improving throughput.
Insights from Our LinkedIn Live: Unlocking Warehouse Automation Success
During our LinkedIn Live session, Unlocking Warehouse Automation Success, we explored why UI/UX is critical to successful warehouse automation and how technology alone doesn’t guarantee results.
An easy-to-use WMS connects complex automation to the people who run it. That’s why Softeon delivers user-centric design that simplifies tasks, accelerates automation ROI, and keeps operations running smoothly.
The results of our poll reinforce what we already know: ease of use isn’t a nice to have; it’s a must-have. At Softeon, we’re proud to be at the forefront of WMS innovation, delivering powerful solutions that make warehouse operations more efficient and scalable.
If you’re ready to see how Softeon’s industry-leading UI/UX can transform your warehouse, we’re ready to show you.
Request a demo today and experience the difference.
